THE PROBLEM

Contractor scams are prevalent, with a 2020 study showing a 34% increase in incidents. Common issues include low-quality work without contracts, unexpected cost increases, and misinformation about permits. Traditional methods like referrals and online searches often fail due to management and financial issues affecting contractor reputations.

THE SOLUTION

Directorii provides a trusted platform where contractors undergo background checks, and every job is insured up to $20,000, protecting homeowners and ensuring quality service.

MY ROLE

As a main designer, I oversaw the user experience and interface design for all applications. I conducted user research, created UI/UX designs, and collaborated with the development team.

HOMEOWNER MOBILE APP

• User-Friendly Interface: Easy to find and hire contractors, request quotes, and schedule services.

• Secure Communication: Direct messaging with contractors.

• Review System: Make informed decisions based on reviews.

CONTRACTOR WEB APP

• Job Management: Submit quotes, accept jobs, and manage projects.

• Scheduling Tools: Integrated calendars to organize workflow.

• Payment Processing: Secure and prompt payments.

MANAGER BACK OFFICE

• User Administration: Manage profiles and support.

• Job Oversight: Monitor postings and track progress.

• Analytics: Insights into usage and performance.

CONCLUSION

Directorii addresses contractor scams by providing a secure, transparent, and user-friendly platform. It enhances the experience for homeowners, contractors, and managers through effective user-centric design and cross-platform functionality.